Screening & Intake
Guide callers through eligibility and capture required info.
Community Action Agencies
Expand Capacity Without Expanding Headcount
Screening, intake, program FAQs, appointment scheduling, and status updates—available 24/7 in English and Spanish.
Trusted by Community Action Agencies
Leading public sector organizations use CivicReach to modernize resident services.
Program Info
Accurate answers for LIHEAP, Weatherization, Rental Aid, and more.
Scheduling
Book and confirm appointments; send SMS confirmations if desired.
Request Your Demo
Join the growing number of cities, counties, and community agencies transforming resident engagement with CivicReach. Our team is ready to show you how voice AI can expand your capacity, improve service quality, and provide the insights you need to serve your community better.
- Meet resident needs and expectations on every call.
- Design services around your existing workflows and information.
- Unify call operations and resident service delivery without sacrificing quality.
- Start with a technology pilot with clear timeline and measurable ROI.